Senior Development Lead - Advanced RPA
Technology, Data & Digital · IT Infrastructure & Security · Cybersecurity · Systems Engineering · Software Engineering
In short
We are looking for an experienced BTPM L3 Engineer with expertise in Privilege Management for servers and user endpoints. The role involves technical ownership, designing least-privilege policies, and acting as a final escalation point for complex issues, ensuring secure and compliant operations.
Responsibilities
- Provide L3 support and technical ownership for BeyondTrust Privilege Management (BTPM) across servers and user machines.
- Design, implement, and maintain least-privilege policies for Windows, Linux/Unix, and end-user endpoints.
- Act as the final escalation point for complex privilege-related incidents and access issues.
- Support onboarding of applications requiring elevated privileges through policy tuning and optimization.
- Ensure compliance with security standards, audits, and regulatory requirements.
- Drive privilege reduction initiatives while balancing security and user productivity.
- Support changes, upgrades, and continuous improvements of the BTPM platform.
- Create and maintain operational documentation, SOPs, and knowledge articles.
- Mentor L1/L2 engineers and collaborate with Security, Infrastructure, and Endpoint teams.
Requirements
- Strong hands-on experience with BeyondTrust Privilege Management (BTPM) or equivalent endpoint privilege management tools.
- In-depth knowledge of Windows servers and workstations (admin controls, policies).
- In-depth knowledge of Linux/Unix privilege models (sudo, PAM, permissions).
- Experience managing server and endpoint-level privilege access in enterprise environments.
- Strong troubleshooting and root-cause analysis skills.
- Excellent communication and documentation skills.
- Ability to work independently and manage high-priority production issues.
- Experience working in ITSM / SLA-driven support environments.
Desired Qualifications
- Exposure to PAM tools like CyberArk EPM.
- Scripting knowledge (PowerShell, Bash).
- ITIL or security-related certifications.
- Acts as Technical SME for Privilege Management.
- Owns complex incidents and ensures end-to-end resolution.
- Contributes to platform stability, security posture, and process improvement.
Benefits
- At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark.
- All at a place that knows that helping its customers stay on top starts by putting its people first.
#BTPM#Privilege Management#RPA#Servers#Endpoints#Cybersecurity#ITSM#SLA