Senior Developer
Technology, Data & Digital · Software & Web Development · Software Engineering · QA & Testing
In short
Senior Developer required to provide L2/L3 support and perform system configurations for Cerner PowerChart Touch. This role involves managing user accounts, provider configurations, and PDMP work, requiring 2-4+ years of Cerner experience and familiarity with ServiceNow.
Responsibilities
- Provide L2/L3 support and strong understanding of PowerChart Touch (PCT) access management, including account unlocks.
- Perform non-prod Cerner user builds with accurate role/profile alignment.
- Handle printer, facility, clinic, location, and address builds/updates.
- Complete provider configuration activities, including PCA Billing Provider Add/Modify and Provider Groups Add/Modify.
- Manage Provider Cerner Account Combine requests.
- Handle Supervisor Relationships – Add/Remove (HealtheCare).
- Perform Prescription Drug Monitoring Program (PDMP) work.
- Maintain existing features, troubleshoot bugs, resolve ad-hoc requests, and provide support for enhancements/new developments.
- Provide client support by presenting data, information, ticket resolution, and day-to-day support activities.
- Perform activities related to enhancement creation of documents for CMMi and client requirements.
- Provide technical guidance to junior developers.
- Interact with the customer and internal teams to gather requirements for development purposes.
Requirements
- 2-4+ years working with Cerner in Core Security.
- Cerner Millennium Support experience.
- Familiarity with incident management and change management processes using ServiceNow.
- Open to work in shifts, including supporting Client Business Hours US - 8 AM - 5 PM PST.
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- HCLTech puts its people first.
- Global technology company with over 223,000 people across 60 countries.
- Industry-leading capabilities centered around digital, engineering, cloud, and AI.
- Work with clients across all major verticals.
- Consolidated revenues of $14.8 billion.
#L2/L3 support#access management#account unlocks#user builds#role alignment#printer configuration#facility configuration#clinic configuration#location configuration#address configuration#provider configuration#billing provider#provider groups#role provisioning#past charting#provider account combine#supervisor relationships#PDMP#Cerner Millennium Support#incident management#change management#enhancement#bug troubleshooting#client support#ticket resolution#technical guidance#junior developers#requirement gathering