Senior Consulting Project Manager – Retail and Consumer Goods
Logistics, Sales & Operations · Project Management
In short
Microsoft is seeking a Senior Consulting Project Manager to lead complex, multi-track programs for Retail and Consumer Goods clients, ensuring technical delivery aligns with strategic business outcomes. This role involves building trust with C-level executives, managing stakeholders, and driving engagements that blend innovation with commercial success, while also shaping growth opportunities and influencing long-term strategy.
Responsibilities
- Drive successful delivery of consulting engagements throughout the project lifecycle, including planning, execution, governance, risk management, financial management, and closure.
- Build trusted relationships with customer stakeholders, proactively managing expectations, addressing issues, and helping resolve escalations to maintain high customer satisfaction.
- Serve as the orchestration point across customers, project teams, partners, sales, customer success, and engineering stakeholders to ensure alignment and predictable delivery outcomes.
- Manage project financials, forecasts, utilization, budgets, risks, assumptions, and dependencies while maintaining delivery quality and profitability.
- Support presales, scoping, and contracting activities by contributing delivery expertise, estimates, staffing plans, implementation approaches, and delivery risk assessments.
- Lead delivery governance, including executive status reviews and steering committee discussions, providing clear communication on progress, risks, decisions, and outcomes.
- Identify opportunities to accelerate customer value realization, cloud adoption, and future phases of work, partnering with account teams to develop follow-on opportunities.
- Drive operational excellence through consistent use of delivery methodologies, quality controls, lessons learned, and continuous improvement practices.
- Lead through influence, fostering accountability, collaboration, and high performance across cross-functional and geographically distributed teams.
- Coach and mentor project team members, sharing knowledge, best practices, and delivery expertise to strengthen team capability and customer outcomes.
Requirements
- Bachelor's Degree in related field AND 5+ years experience in project management OR equivalent experience.
Desired Qualifications
- Bachelor's Degree in related field AND 12+ years’ experience in project management OR equivalent experience
- Project Management Professional (PMP) certification
- 6+ years financial management experience
- Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification
- Demonstrated experience in Retail Consumer Goods.
- Experienced in presenting to executive leaders and ability to communicate strategic value to customers.
- Proven ability to lead complex, multi-track programs and translate technical delivery into business outcomes.
- Background in consulting or practice leadership, with ability to run engagements “like a business”.
- Proven track record of influencing strategy and building long-term customer relationships.
Benefits
- The typical base pay range for this role across the U.S. is USD $124,500 - $214,600 per year.
- For San Francisco Bay area and New York City metropolitan area, the base pay range is USD $154,500 - $231,700 per year.
- Certain roles may be eligible for benefits and other compensation.
- Opportunity to accelerate career growth.
- Develop deep business acumen.
- Become adept at executive stakeholder management.
- Contribute to life-changing innovations that impact billions of people worldwide.
#Retail#Consumer Goods#Consulting#Project Management#AI Transformation#Cloud#Digital Transformation