Senior Cloud Solution Architect
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Software Architecture
In short
As a Senior Cloud Solution Architect at Microsoft, you will be the voice of the customer, translating their needs into industry solutions and ensuring a seamless customer experience. You will leverage your expertise in Microsoft architectures, security, and AI to identify opportunities, mitigate blockers, and lead virtual teams. This role requires a proactive approach to drive customer success and contribute to Microsoft's mission.
Responsibilities
- Act as the voice of the customer/partner, translating problems into industry solutions.
- Drive efficient delivery and ensure a seamless customer experience.
- Proactively identify, escalate, and mitigate blockers.
- Deliver solutions in line with company methodologies and best practices.
- Identify new opportunities for Consumption, Usage & Unified expansion.
- Leverage market insights and demand signals.
- Contribute to leading virtual teams using knowledge of Microsoft architectures.
- Identify gaps that enable solutions to scale across customers.
- Operate according to operational excellence and proven practice standards.
- Collaborate across Microsoft and customer/partner teams.
- Manage business and technical risks.
- Prepare customers for operational readiness and achievement of business goals.
- Guide customers towards well-architected, optimized solutions.
- Provide feedback to Unified Delivery Team on Value-Based Deliverables (VBDs).
- Advocate for alternative architectures/solutions/approaches.
- Identify and evaluate industry trends and gather customer/partner insights.
- Capture opportunities in appropriate systems and processes.
- Support partners in developing repeatable offerings, practices, products, and solutions.
- Advise partners throughout initial strategic customer implementations.
- Assist leadership in identifying areas for up-skilling and accreditations.
- Act as a mentor, leading readiness and upskilling activities.
- Share ideas, insights, and strategic, technical input with technical teams.
- Contribute to intellectual property (IP) development and identify patterns for scalable models.
- Participate in external community events to elevate the Microsoft brand.
- Identify gaps and drive changes/improvements to products, IP, technologies, and processes.
- Contribute to the development and modification of Microsoft's structured frameworks and methodologies.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field.
- 4+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Active U.S. Government Top Secret Security Clearance is required.
- Must pass Microsoft Cloud background check.
- Verification of U.S. citizenship is required.
Desired Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- 4+ years experience working in a customer-facing role (internal and/or external).
- 4+ years experience working on technical projects.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Benefits
- Eligible for benefits and other compensation.
- Access to additional benefits and pay information via provided link.
#Cloud Solution Architecture#Customer Success#Information Technology#IT Consulting#Systems Administration#Network Operations#Software Development#Technology Solutions#Architecture#Consulting#Security#Artificial Intelligence#Azure#AWS#GCP