Senior Administrator - Azure DevOps, Terraform
Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering · Software Engineering
In short
The Sr. Administrator for Support & Operations is responsible for advanced technical support and operational excellence in IaC and Terraform environments. This role involves troubleshooting complex incidents, conducting root cause analysis, and implementing solutions within Azure, focusing on IaaS, PaaS, and Kubernetes.
Responsibilities
- Provide advanced technical support using Terraform and Azure IaaS/PaaS to troubleshoot complex incidents.
- Conduct root cause analysis for escalated incidents and implement solutions for technical and security issues in Azure Kubernetes environments.
- Update and maintain the knowledge base, contribute to continuous improvement, and provide training to junior analysts.
- Resolve complex support tickets by collaborating with cross-functional teams.
- Enhance customer experience through effective first call resolution strategies and proactive mitigation of security threats.
Requirements
- Proficiency in Infrastructure as Code (IaC) using Terraform.
- Strong knowledge of Azure IaaS and PaaS services.
- Experience with Azure Kubernetes Service (AKS) for container orchestration.
- Familiarity with incident management processes and root cause analysis methodologies.
- Excellent problem-solving skills and ability to work collaboratively in a team environment.
Desired Qualifications
- Microsoft Certified: Azure Administrator Associate (Optional)
- HashiCorp Certified: Terraform Associate (Optional)
Benefits
- Supercharge your potential, find your career, and find your spark.
- Be part of a place that knows that helping its customers stay on top starts by putting its people first.
#DevOps#Terraform#Azure#IaC#Infrastructure as Code#IaaS#PaaS#Kubernetes#Support#Operations#Troubleshooting#Root Cause Analysis
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Hyderabad, India
Applicants
Be an early applicant