Senior Account Manager, Strategic Advisory Services

Logistics, Sales & Operations · Sales & Business Development · Account Management

In short

Amazon Seller Services is seeking a customer-obsessed Senior Account Manager to help Indian retailers scale their businesses. This role involves engaging with sellers, understanding their needs, training them on Amazon systems, and analyzing performance metrics to ensure their success on the platform. The ideal candidate possesses strong account management experience, analytical skills, and a passion for e-commerce.

Responsibilities

Understand and articulate Amazon Services' products and benefits to external audiences.
Utilize local knowledge to understand seller bases and industry verticals.
Identify valuable sellers and selection for Amazon services.
Handhold sellers with valuable selection to establish long-term partnerships and provide basic training.
Track and monitor performance and sales of key partners.

Requirements

3+ years of experience in account management.
Bachelor's degree required; MBA preferred.
Passion for e-commerce is required.
Experience in an analytical, results-oriented environment with external customer interaction.
Proven ability to manage the business "by the numbers" and be metrics-driven.
Excellent written and oral communication and presentation skills.
Ability to express thoughts logically and succinctly.
Experience working with SME retailers is an advantage.
Experience with e-commerce, retail, advertising, or media is an advantage.
Deep understanding of the retail and wholesale landscape in India.
Prior interactions with sellers and distributors are desirable.
Experience selling nascent products/services into new markets is desired.
Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
Ability to speak the local language is desirable.

Desired Qualifications

Previous experience managing sellers and brands.
MBA is preferred.
Experience with e-commerce, retail, advertising, or media would be an advantage.
Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
Ability to speak the local language is desirable.

Benefits

Inclusive culture that empowers Amazonians.
Opportunity to deliver Amazon's offerings in India.
Engage brand owners and sellers at all points of their life cycle.

Skills

Account ManagementSalesBusiness DevelopmentE-commerceRetailB2B

#Sales#Account Management#Advisory Services#E-commerce#Retail

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