Self-Serve Sales Co-worker
Retail & Consumer Services · Retail Operations · Sales Associate · Customer Support
In short
IKEA is seeking a Self-Serve Sales Co-worker in Burlington, Ontario. This role involves assisting customers, providing sales support, and maintaining store presentation. The ideal candidate has strong customer service skills, a passion for IKEA products, and approximately 6 months of experience in sales or customer service.
Responsibilities
- Act as an IKEA Ambassador, offering home furnishing solutions and answering customer questions.
- Assist customers in finding products and navigating the store.
- Ensure recovered products are put away correctly, areas are stocked and presentable, and shelf labels are accurate.
- Identify customer needs through insightful questions and advise on suitable solutions.
- Stay informed about in-store specials, delivery options, and product features.
- Support the team with additional duties as required.
Requirements
- High attention to detail and ability to juggle multiple priorities.
- Excellent customer service skills with the ability to assess needs and sell solutions.
- Strong people skills and ability to strike up conversations easily.
- Passion for IKEA products, design, and sustainability commitment.
- Approximately 6 months of work experience in a high-volume sales or customer service environment.
- Ability to work in a physically demanding, fast-paced environment, including lifting up to 50 lbs.
Benefits
- Wellness days (in addition to vacation days).
- Extended health, dental, and vision coverage for you and your family.
- RRSP with IKEA contribution matching options.
- Eligibility for annual IKEA bonus incentive plan.
- Flexible spending account.
- Life insurance.
- Merchandise and restaurant discounts.
- Free drinks and healthy meal options in the co-worker restaurant (where available).
- Parental leave.
- Bereavement leave.
- Employee assistance program for mental, physical, and financial wellbeing.
#Sales#Commercial