Sales & Sustainability Assistant

Logistics, Sales & Operations

In short

IKEA Warrington is seeking a part-time Sales & Sustainability Assistant (Product Quality and Recovery Co-Worker) to help give products a second life. Responsibilities include repurposing, presenting, and pricing returned stock, supporting quality standards, and providing excellent customer service in a hands-on role contributing to IKEA's sustainability goals.

Responsibilities

Repurpose, present, and price returned and ex-display stock.
Support product quality and safety standards.
Provide great customer service.
Work across store functions to support customers.
Contribute to a more sustainable IKEA.
Receive and review uplifted customer returns, processing them via repacking, building, or recycling.
Work closely with different functions to ensure common working routines and processes are followed for product quality, safety, and recovery.
Action product quality guidelines for recalled, returned, and ex-display stock.
Manually handle products using safe manual handling practices and appropriate assistive equipment.

Requirements

Over the age of 18 due to health and safety regulations.
A positive approach to waste management and sustainability.
Love multi-tasking and a passion for giving things a new life.
A customer first mindset, making the customer feel valued and supported.
Motivation to problem-solve and use own initiative daily.
Enthusiasm for being part of the team but also capable of working without supervision.
Ability to prioritise and organise own work efficiently with great attention to detail.
Attach an updated CV with your application.

Benefits

Hourly rate of £13.45 per hour.
24 hours weekly, working 4 days over 7, including late evenings and 3 out of 4 weekends.
15% IKEA discount and discount portal.
Life Assurance of 4 times your pay.
Enhanced statutory pension contributions.
Interest free loans.
End of year gift.
Family Friendly policies and benefits.
Opportunity to grow with IKEA.

Skills

customer servicesustainabilitywaste management

#Sales#Sustainability#Customer Service#Product Quality#Returns Processing#Stock Management

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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