In short
The Sales & Merchandising Co-worker at IKEA is responsible for driving sales by engaging customers and providing recommendations, while also maintaining a visually appealing and well-stocked sales area. This role requires a passion for sales, excellent customer service skills, and the ability to thrive in a fast-paced retail environment, including physically demanding tasks like lifting products.
Responsibilities
- Drive sales by actively engaging with customers and providing product recommendations.
- Maintain a clean, fully stocked, accurately priced, and inspiring sales area.
- Execute merchandising standards and ensure excellent product presentation.
- Replenish stock and support inventory availability throughout the day.
- Balance customer service, merchandising, and operational tasks in a fast-paced environment.
- Safely lift, move, and handle products up to 50 lbs as part of daily responsibilities.
- Work with coworkers to deliver a seamless and positive customer experience.
Requirements
- Passion for sales and delivering outstanding customer service.
- Ability to thrive in a busy, high-volume retail environment.
- Strong multitasking and time-management skills.
- Experience with merchandising and maintaining visually appealing product displays.
- Confidence in approaching customers, identifying needs, and recommending solutions.
- Comfortable with physical work, including lifting and moving products up to 50 lbs.
- Team-oriented, organized, and able to work efficiently under pressure.
Benefits
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
#Sales#Merchandising#Customer Service#Retail