In short
Atlas Copco is looking for a Sales Development Representative to join their Specialty Rental Division in Blacktown, Sydney. This role focuses on generating qualified leads, managing customer inquiries, and supporting the sales team to drive revenue growth. The ideal candidate will have proven sales experience, strong communication skills, and familiarity with CRM platforms.
Responsibilities
- Initiate outbound communications (calls, emails) to cultivate new business leads through research and marketing coordination.
- Follow up promptly on website inquiries, marketing campaigns, trade events, and promotions.
- Reconnect with dormant or previous customers to identify renewed opportunities.
- Manage inbound customer queries and transactions, overseeing the rental process from quotation to contract closure.
- Provide expert advice on equipment specifications, pricing, availability, and complementary solutions.
- Identify and develop cross-selling and upselling prospects.
- Maintain meticulous and up-to-date records within the CRM system.
- Monitor and analyze lead activities to achieve individual and team KPIs.
- Collaborate with sales and marketing colleagues for seamless customer experiences.
Requirements
- Proven experience in inside sales, lead generation, or customer-centric sales support roles.
- Confidence and professionalism in outbound phone calls and digital outreach.
- Exceptional communication skills with a focus on relationship-building and customer engagement.
- Strong organizational abilities, capable of balancing multiple tasks and priorities efficiently.
- Familiarity with CRM platforms and Microsoft Office suite.
- A collaborative and positive mindset, committed to teamwork and continuous development.
Desired Qualifications
- Educational qualifications in business, sales, or marketing are advantageous but not mandatory.
Benefits
- Permanent employment opportunity within a globally recognized, values-driven company.
- Competitive remuneration package with an annual performance-based bonus.
- Unique employee benefits including a paid day off for your birthday.
- Comprehensive opportunities for continuous learning, professional development, and career advancement.
- Supportive leadership and a collaborative team-oriented culture.
- Commitment to health, safety, and wellbeing.
- An inclusive, respectful workplace where diversity is embraced.
#Sales#Lead Generation#Customer Relations#Business Development