Sales Development Manager– Screening Media & Wear Protection Africa

Logistics, Sales & Operations · Sales & Business Development · Sales Management

In short

Rock Processing is looking for a Sales Development Manager to drive sales growth and market development for Screening Media and Wear Protection across Africa. This role involves building a strong sales team, identifying growth opportunities, and enhancing customer satisfaction in the African aftermarket sector, preferably within mining, construction, or manufacturing industries.

Responsibilities

Drive sales growth and market development for Screening Media and Wear Protection across Africa.
Support quotations, pricing, margin optimization, and business development initiatives.
Analyze market trends and customer needs to identify growth opportunities and protect market share.
Develop and execute WIN plans, customer success strategies, and lifecycle solution initiatives.
Build strong customer relationships through technical support, training, and regular performance reviews.
Collaborate with sales, marketing, and product teams to deliver a consistent customer experience and bundled solutions.
Monitor key business and customer KPIs while driving continuous improvement in service delivery and customer satisfaction.

Requirements

Mandatory knowledge of screening media and wear protection.
Good understanding of mining site plants and process engineering.
Ability to work in a matrix organization environment.
Sound judgement and problem-solving ability.
Listening and logic interpretation.
Strong customer orientation.
Advanced communication skills.
Must be flexible and self-reliant, self-starter.
Excellent time management.
Strong business development and team development capabilities.
Strong understanding and compliance with Health and Safety in the workplace.
Ability to function independently and with responsibility and managing teams.
Follow-through ability to complete tasks.
Computer Literacy – MS Office.
8+ years in screening media and wear protection business.
8+ years of experience in the African aftermarket sector, preferably within the mining, construction, or manufacturing industries.
Strong understanding of market dynamics, pricing strategies, and margin optimization.
Proven track record of formulating and executing successful strategies for customer retention and account growth.
Experience in developing training materials and customer success programs.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce).
Valid driver’s licence.
Willingness to travel across Africa.

Benefits

The work includes travelling to customers and Sandvik sales entities in Africa.

Skills

Screening MediaWear ProtectionMiningProcess EngineeringMS OfficeSalesforce

#Sales#Product Service#Screening Media#Wear Protection#Africa#Aftermarket#Mining#Construction#Manufacturing

About Sandvik

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

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