In short
This full-time, on-site role as a Sales Co-worker at IKEA in Richmond, BC, focuses on the Bath & Dining section. You will engage customers, assess their needs, provide solutions, and maintain a positive shopping experience while promoting IKEA products and sustainability. Requires approximately 6 months of sales or customer service experience.
Responsibilities
- Actively approach customers needing assistance and identify their needs.
- Advise customers on the best home solutions to exceed their expectations.
- Utilize various IKEA sales and communication channels effectively.
- Maintain a clean, tidy, and fully stocked sales area adhering to merchandising standards.
- Convey passion for IKEA products, sharing knowledge about features and benefits.
- Understand and contribute to store and department action plans and goals.
- Maximize sales while maintaining profitability by steering towards top-selling products.
- Implement planned commercial activities within the department.
Requirements
- Amazing attention to detail and ability to juggle multiple priorities.
- Top-notch customer service skills with the ability to assess needs and sell solutions.
- Excellent interpersonal skills and ability to strike up conversations easily.
- Passion for IKEA products, design, and commitment to sustainability.
- Approximately 6 months of work experience in a high-volume sales or customer service environment.
- Ability to work in a physically demanding, fast-paced environment, comfortable with ladders and heights.
- Ability to prioritize and organize own work efficiently.
Desired Qualifications
- Understanding of different IKEA sales and communication channels.
- Knowledge of store and department action plans.
Benefits
- Wellness days in addition to vacation days.
- Extended health, dental, and vision coverage for employee and family.
- RRSP with IKEA contribution matching options.
- Eligibility for annual IKEA bonus incentive plan.
- Flexible spending account.
- Life insurance.
- Merchandise and restaurant discounts.
- Free drinks and healthy meal options in the co-worker restaurant (where available).
- Bereavement leave.
- Employee assistance program supporting mental, physical, and financial wellbeing.
#Sales#Customer Service#Retail#Home Furnishings#Design#Sustainability