The Job

Retail Cashier and Customer Service Associate

Retail & Consumer Services · Customer Service · Customer Support · Sales Associate

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In short

As a Retail Cashier and Customer Service Associate, you will be the final positive touchpoint for customers, ensuring an efficient and accurate checkout experience. You will resolve customer concerns, offer additional products and services, and provide friendly loading assistance, contributing to customer loyalty and a better everyday life.

Responsibilities

  • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
  • Provide an efficient and accurate checkout experience in various areas of the store.
  • Offer additional products and services such as home delivery, credit card, and IKEA Family card.
  • Resolve customer concerns independently to meet their unique needs and expectations.
  • Provide friendly, safe, and efficient car loading and unloading services.

Requirements

  • 1 year sales or customer service experience preferred.

Desired Qualifications

  • Must be able to work nights & weekends.
  • The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
#customer service#retail
IKEA Logo

Company

IKEA

Job Posted

2 days ago

Employment Type

Part Time

WorkMode

On Site

Experience Level

Entry

Locations

Costa Mesa, United States

Applicants

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