Remote Monitoring Engineer : Screens and Feeders
Construction, Engineering & Trades · Civil & Industrial Engineering · Mechanical Engineering · Process Engineering
In short
Rock Processing is looking for a Remote Monitoring Engineer to enhance customer relations through technical expertise and asset performance monitoring. The role involves monitoring connected screens, providing technical support to sales areas and customers in the EMEA region, and preparing monitoring reports.
Responsibilities
- Monitor connected screens in SAM.
- Act as key contact for Sales Areas and customers for screens in EMEA.
- Prepare monitoring reports for key customers.
- Support customers with recommended actions to improve performance and reliability of monitoring screens.
- Serve as a technical expert for ACS-s hardware and features in SAM.
- Provide technical trainings for ACS-s and SAM for stakeholders in the Sales Areas.
- Continuously enhance SAM features and state variables and share feedback with development teams.
- Ensure customers are supported with the latest EHS guidelines for screening assets.
- Promote the EHS Policy and Company Values.
- Ensure the implementation of corrective actions based on incidents or learning.
- Promote and encourage continuous improvement, innovation, and implementation of best practices.
Requirements
- Qualification in Mechanical Engineering, Mechatronics, or a related field.
- At least two years' experience in the mining industry.
- Knowledge of vibrating screens, mining plant processes, condition monitoring, and digital monitoring tools.
- Experience in troubleshooting, servicing, designing, or selling screening equipment is advantageous.
- Strong problem-solving, communication, and customer service skills are essential.
- Proficiency in Microsoft Office.
- Valid driver’s licence.
- Ability to travel within the EMEA region when required.
- Knowledge of vibrating equipment.
- Good understanding of mining site plants and process engineering.
- Sound judgement and problem-solving ability.
- Listening and logic interpretation.
- Strong customer orientation.
- Advanced communication skills.
- Digital native with comprehensive knowledge about digital applications and tools.
- Strong understanding and compliance with Health and Safety in the workplace.
- Computer Literacy & MS Office proficiency.
Desired Qualifications
- Candidates with highly relevant experience/references will also be considered.
- Candidates with relevant vibrating screen troubleshooting/service/sales experience are preferred.
- Candidates with previous condition monitoring experience, especially within the mining environment are preferred.
- Exposure in the design and/or sales of screens or other equipment in the mining industry.
Benefits
- An interesting role in an international business environment.
- Extraordinary products.
- Great colleagues.
- Opportunities for your professional development.
- Sandvik believes that diversity of experience, perspective and background will lead to a better environment.
Skills
Mechanical EngineeringMechatronicsCondition MonitoringMicrosoft OfficeSAMACS-s
#remote monitoring#screens#feeders#rock processing#mining#mechanical engineering#mechatronics#technical support#asset performance#EMEA
About Sandvik
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Company
SandvikJob Posted
5 days ago
Expires
in 1 week
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Kempton Park, South Africa
Qualification
Diploma, Bachelor
Applicants
Be an early applicant
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