Rack Lifecycle Tech, Rack Lifecycle Team

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering

In short

As a Rack Lifecycle Tech on the Rack Lifecycle Team in Mumbai, India, you will be responsible for the physical installation, cabling, and decommissioning of racks within the data center. This hands-on role requires meticulous execution of SOPs, including structured cabling, power connections, and documentation, to ensure operational efficiency and capacity delivery for AWS.

Responsibilities

Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards and MOPs
Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification
Complete OTDR and power testing; validate results against acceptance thresholds
Follow all EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices during installation activities
Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates in workflow management tools
Perform quality checks on completed cabling work including port map verification, label accuracy, and as-built documentation updates in CMDB/DCIM
Identify and escalate issues, blockers, or deviations from SOPs encountered during task execution
Support deployment wave readiness by participating in pre-work site walks, material staging, and tool preparation
Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries
Maintain accurate site inventory records for cables, optics, patch cords, and consumables
Support cycle count activities and assist in identifying inventory shortfalls
Complete all required as-built documentation, port maps, test result records, and workflow sign-offs before handoff
Update CMDB/DCIM and IPAM records accurately following rack installation or decommission activities
Ensure handoffs are clean and fully documented
Execute physical decommission activities per assigned MOPs
Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies
Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal
Update DCIM/CMDB, IPAM, and port maps post-decom
Validate that reclaimed U-space, power, and cooling capacity is accurately recorded
Adhere to all site-level SOPs, quality standards, and governance frameworks
Complete all required safety training and certifications
Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements
Use Rack Lifecycle Team tooling accurately to record work, track assets, and maintain data integrity
Support coordination with DCO, DCEO, Network Engineering, and facilities teams
Participate in daily stand-ups and pre-work briefings
Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure
Complete required certifications and training modules including EHS, LOTO, and any Rack Lifecycle Team-specific technical programs
Proactively seek feedback to improve personal performance and output quality
Support the onboarding and training of new team members
Stay current on AWS infrastructure tooling, cabling standards, and process updates

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field
4+ years of experience in data center operations, structured cabling, or physical infrastructure installation
Familiarity with data center rack installation including physical placement, power connections, and grounding
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Experience working in a hyperscale or high-volume data center deployment environment

Desired Qualifications

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Benefits

Inclusive culture that empowers Amazonians to deliver the best results for our customers
Flexibility as part of our working culture
Ongoing events and learning experiences
Endless knowledge-sharing, mentorship, and career-advancing resources

Skills

Fiber OpticsStructured CablingOTDRDCIMCMDBIPAMEHSLOTO

#Data Center#Infrastructure#Operations#IT Support#Cabling#Installation#Decommissioning

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website