In short
We are seeking a detail-oriented Rack Lifecycle Tech to join our AWS Infrastructure Operations team in Mumbai. This hands-on role involves the physical installation, cabling, and decommissioning of racks in data centers, ensuring operational reality from capacity plans. You will execute tasks with precision, follow SOPs, and contribute to the reliable and cost-effective operation of AWS infrastructure.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
- Complete OTDR and power testing, validate results, and escalate failures.
- Execute work orders and tasks, maintaining accurate status updates in workflow management tools.
- Perform quality checks on completed cabling work.
- Identify and escalate issues, blockers, or deviations from SOPs.
- Support deployment wave readiness by participating in pre-work site walks, material staging, and tool preparation.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries.
- Maintain accurate site inventory records for cables, optics, and consumables.
- Complete all required as-built documentation, port maps, test result records, and workflow sign-offs.
- Update CMDB/DCIM and IPAM records accurately.
- Execute physical decommission activities per assigned MOPs.
- Perform device wipe and media destruction in compliance with AWS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or disposal.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications.
- Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements.
- Use Rack Lifecycle Team tooling accurately to record work, track assets, and maintain data integrity.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings; communicate clearly on task status, blockers, and schedule adherence.
- Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure.
- Complete required certifications and training modules.
- Proactively seek feedback from leads and managers to improve personal performance.
- Support the onboarding and training of new team members.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures (preferred)
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Benefits
- Inclusive culture that empowers Amazonians
- Work-life harmony with flexibility
- Mentorship and career growth opportunities
- Endless knowledge-sharing resources
#AWS Infrastructure Services#Rack Lifecycle Team#AWS Infrastructure Operations#Data Center Site#EHS#LOTO#Reverse Logistics
Company
Amazon
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Mumbai, India
Qualification
Diploma
Applicants
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