The Job

Rack Lifecycle Tech

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · Network Administration · DevOps

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In short

As a Rack Lifecycle Tech in AWS Infrastructure Operations, you will be responsible for the physical installation, cabling, handoff, and decommissioning of racks within a data center site. This hands-on role requires precision in executing structured cabling, power connections, and documentation updates using tools like Boost and MARS, ensuring operational readiness and capacity delivery.

Responsibilities

  • Execute rack installations, including physical placement, power connections, grounding, and cable management.
  • Perform structured cabling, including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
  • Complete OTDR and power testing, validate results, and escalate failures.
  • Follow EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices.
  • Execute work orders and tasks, maintaining accurate status updates in workflow management tools (e.g., Boost, MARS).
  • Perform quality checks on completed cabling work, including port map verification and as-built documentation updates in CMDB/DCIM.
  • Identify and escalate issues, blockers, or deviations from SOPs.
  • Support deployment wave readiness through site walks, material staging, and tool preparation.
  • Receive, verify, and stage incoming deliveries, validating against BOM.
  • Maintain accurate site inventory records for cables, optics, and consumables.
  • Support cycle count activities and identify inventory shortfalls.
  • Complete required as-built documentation, port maps, and workflow sign-offs.
  • Update CMDB/DCIM and IPAM records accurately.
  • Ensure clean, fully documented handoffs with zero open blockers.
  • Execute physical decommission activities, including cable removal, power disconnects, asset de-tagging, and rack extraction.
  • Perform device wipe and media destruction.
  • Sort, label, and stage recovered assets for RMA, redeployment, or disposal.
  • Update DCIM/CMDB, IPAM, and port maps post-decommission.
  • Validate reclaimed space, power, and cooling capacity.
  • Adhere to all site-level SOPs, quality standards, and governance frameworks.
  • Complete all required safety training and certifications; participate in EHS audits and team safety briefings.
  • Contribute to continuous improvement by identifying quality issues and suggesting process improvements.
  • Use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately.
  • Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
  • Participate in daily stand-ups and pre-work briefings; communicate task status, blockers, and schedule adherence.
  • Provide accurate, timely updates on task completion and flag risks or delays.
  • Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure.
  • Complete required certifications and training modules.
  • Proactively seek feedback to improve personal performance.
  • Support the onboarding and training of new team members; share knowledge and best practices.
  • Stay current on AWS infrastructure tooling, cabling standards, and process updates.

Requirements

  • 2+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma

Desired Qualifications

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures.

Benefits

  • Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
  • Support for innovation and continuous improvement.
  • Mentorship and career growth opportunities.
  • Work-life harmony and flexibility.
#AWS#Data Center#Infrastructure#IT Operations#Hardware#Networking#Cabling
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Company

Amazon

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Mumbai, India

Qualification

Diploma

Applicants

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