Quality Coordinator
Manufacturing & Production · Quality & Process · Quality Assurance · Logistics Management · Warehouse Operations
In short
Quality Coordinator needed to identify and implement operational process improvements for inbound and outbound flows, focusing on quality and customer satisfaction. This hybrid role based in South Charlotte requires a degree or equivalent experience, WMS and SAP knowledge, and at least 3 years of warehouse or supply chain experience.
Responsibilities
- Handle the warehouse side of customer claims, investigating root causes and identifying actions.
- Work with leadership and warehouse engineers to implement quality improvements for inbound and outbound flows.
- Support the RMA (returns) team with quality-related questions.
- Collaborate with the SQA engineer to improve supplier quality standards.
- Regularly audit warehouse flows for quality.
- Participate in monthly process quality meetings.
- Perform other duties as assigned.
Requirements
- 4 year college degree or equivalent experience.
- At least 3 years of preferred work experience in warehouse or supply chain.
- WMS exposure and knowledge (implementation, administration, power user).
- Experience with SAP.
- Fluency in English.
Desired Qualifications
- Certification in ISO standards 9001 and 14001 (Preferred).
- Ability to analyze to form valuable insights.
Benefits
- Excellent paid time off (4 weeks!)
- Paid Holidays
- Health insurance
- Dental insurance
- Vision insurance
- Life & Disability insurance paid for by Atlas Copco
- Generous 401 (k) retirement plan
- Onboarding program with a personal buddy.
- Individual learning opportunities (LinkedInLearning e.g.).
- Feedback culture.
- Internal job portal.
- Additional technical training provided for the most qualified candidate.
#Quality#Warehouse#Supply Chain#SAP#WMS#ISO 9001#ISO 14001#Charlotte