Quality Coordinator
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations · Quality Assurance
In short
The Quality Coordinator will identify and implement operational process improvements for inbound and outbound flows, focusing on quality. This hybrid role requires handling customer claims, supporting the RMA team, and auditing warehouse processes, reporting to the SHEQ Manager. Requires a 4-year college degree or equivalent experience, with at least 3 years of preferred warehouse or supply chain experience.
Responsibilities
- Handle the warehouse side of customer claims, including investigation, root cause analysis, and identifying actions.
- Collaborate with leadership and warehouse engineers to implement quality improvements for inbound and outbound flows.
- Support the RMA team with quality-related questions.
- Work with the SQA engineer to enhance supplier quality standards.
- Conduct regular audits of warehouse quality flows.
- Participate in Monthly Process Quality meetings.
Requirements
- A 4-year college degree or equivalent experience.
- At least 3 years of preferred work experience in warehouse or supply chain.
- WMS exposure and knowledge (implementation, administration, power user).
- Experience with SAP.
- Ability to analyze data to form valuable insights.
- Fluent in English.
Desired Qualifications
- Certification in ISO standards 9001 and 14001 (Preferred).
Benefits
- Excellent paid time off (4 weeks).
- Paid Holidays.
- Health insurance, Dental insurance, and Vision insurance (coverage begins the first of the month after start date).
- Life & Disability insurance paid for by Atlas Copco.
- Generous 401 (k) retirement plan.
- Onboarding program with a personal buddy.
- Individual learning opportunities (e.g., LinkedInLearning), feedback culture, and internal job portal.
- Additional technical training for the most qualified candidate.
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