Product Specialist

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

HCLTech is seeking a Product Specialist with expertise in SAP BRIM FICA and Cash to lead the design, configuration, and support of these modules. This role involves extensive collaboration with business stakeholders, system design, and application support for complex financial processes.

Responsibilities

Serve as the Technical SME and focal point for SAP BRIM FICA and Cash business process matters.
Facilitate workshops with business stakeholders to collect and analyze business requirements.
Design and document SAP FICA and Cash solutions, including system configuration and customization.
Configure the FICA and Cash module for core functions like invoicing, payments, refunds, dunning, write-offs, and security deposits.
Set up and manage configuration elements such as main/sub transactions, payment hierarchies, clearing rules, and dunning strategies.
Manage the integration of FICA and Cash with other SAP BRIM modules, like Convergent Invoicing (CI) and Convergent Charging (CC).
Deliver Level 2 and Level 3 support for SAP BRIM FI-CA and Cash and related modules.
Execute break/fix problem resolution and preventive maintenance.

Requirements

In-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections.
Experience in integrating FICA and Cash with other BRIM components (Convergent Charging and Convergent Invoicing) and SAP S/4HANA Finance.
Manage ServiceNow tickets for incidents and requests, including prioritization, root cause analysis, and escalation.
Configure and maintain FI-CA and Cash processes.
Support user requests for ad hoc reports, file extracts, and minor functional changes.

Benefits

Supercharge your potential at HCLTech.
Find your career at HCLTech.
Find your spark at HCLTech.
A place that puts its people first.
Global technology company with over 223,000 people across 60 countries.
Industry-leading capabilities centered around digital, engineering, cloud and AI.
Broad portfolio of technology services and products.
Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Skills

SAP FICASAP BRIMSAP S/4HANAServiceNow

#SAP BRIM#SAP FICA#SAP S/4HANA#Finance#Consulting

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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