Product Quality and Recovery Associate

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

As a Product Quality and Recovery Associate at IKEA in Houston, Texas, you will contribute to sustainability efforts by recovering and repackaging products, presenting them with a strong commercial expression, and setting attractive prices. This part-time role involves supporting quality perception and minimizing damages, all while upholding IKEA's culture and values.

Responsibilities

Contribute to minimizing all internal damages or other costs related to IKEA products.
Take necessary action on products to give them a second chance, such as repackaging and assembly.
Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices.
Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
Always consider the sustainability impact when deciding when and how to recover products.
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Requirements

Retail experience.
Knowledge of how to build quality IKEA furniture.
Knowledge of waste management and sustainability principles.
Experience working in a customer and commercial-oriented business.

Desired Qualifications

Permanent – Part-Time (limited benefits)
20–34 hrs/week (PT)
Must be able to work nights & weekends.

Benefits

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

#sales#commercial#retail#sustainability

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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