Product Development Solutions Engineer
Technology, Data & Digital · Software & Web Development · Software Engineering · Product Management
In short
Atlas Copco Group seeks a Product Development Solutions Engineer to support their digital engineering ecosystem, focusing on CAD and PLM systems. This hybrid role in Wilrijk, Belgium, involves supporting users, managing systems, and driving continuous improvement initiatives within the IT department, with opportunities for growth into leadership positions.
Responsibilities
- Support business-critical applications within the Engineering Solutions portfolio.
- Analyze incidents, requests, and business questions related to CAD and PLM systems.
- Coordinate and follow up with external partners for issue resolution.
- Identify recurring problems and investigate root causes.
- Create troubleshooting guides and knowledge articles for end users.
- Develop training materials for key users.
- Propose and implement continuous improvements to the engineering ecosystem.
- Participate in projects and change initiatives.
- Support the continuous improvement of engineering applications and support processes.
Requirements
- A bachelor's or master's degree in IT, Engineering or a related field.
- Strong analytical and problem-solving skills.
- Structured way of working and attention to documentation.
- Proactive mindset with a drive to continuously improve.
- Excellent communication skills in professional English.
Desired Qualifications
- First experience in IT, engineering, product development or technical support is a plus.
- Recent graduates are encouraged to apply.
- Experience with CAD, PLM, ITIL, Lean, Six Sigma, or Agile project work is a plus.
- On-the-job-training available for skill development.
Benefits
- International and diverse environment with specialists from different disciplines.
- Culture rooted in Swedish values (family feeling, respect, diversity).
- Investment in employee development and well-being.
- Flexible work-life balance.
- Inclusive and caring environment.
- Comprehensive onboarding program with a personal godmother/godfather.
- Access to global job opportunities.
- Interesting compensation and benefits package.
- Health insurance.
- Paid leave.
- Retirement benefits.
#Information Technology