P&C Services Expert with English (Services for Switzerland), Ingka Business Service Center

Logistics, Sales & Operations · HR & Admin · HR Operations

In short

Expert in Personnel Administration and Payroll with in-depth knowledge of Swiss labour and pension funds law is sought for the P&C Services team in Poznań. This hybrid role requires fluency in English and proven SAP experience, supporting IKEA stores and companies in Switzerland. The position involves HR operations, system processing, and employee support.

Responsibilities

Processing P&C and payroll matters for IKEA employees in Switzerland.
Answering colleagues' questions related to HR Administration and Payroll via email and phone.
Handling employee personal data.
Processing ongoing orders and requests, such as changes to co-worker employment terms.
Clarifying errors in insurance applications.
Working at the employee support line (helpline).
Extracting reports from systems using Excel.
Supporting the Team Leader and acting as their backup.

Requirements

Strong experience in Personnel Administration and Payroll.
Expert knowledge of Swiss labour law.
Expert knowledge of Swiss retirement and pension funds law.
Proven experience working with SAP within HR/People & Culture processes.
Fluency in English.
High level of proficiency in MS Office applications, with particular expertise in advanced Excel functionalities.
Experience working with a ticket system.

Desired Qualifications

German or French will be an asset.
Experience with Service Now and Avature will be an asset.
Seen as an Internal Trainer, coach or mentor for other team members.

Benefits

Hybrid working model.
Fantastic office furnished with IKEA furniture, divided into zones for work and relaxation.
Free underground parking with electric charger and bicycle parking.
Stable employment (employment contract).
Flexible terms of employment (full-time and part-time options).
Flexible working hours (start between 7 and 10 a.m.).
Annual appreciation bonus dependent on performance.
Home work allowance.
Cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives).
Tack! loyalty programme for Co-workers – working longer earns an additional financial bonus.
Private medical care for IKEA Co-workers and their families.
Wellbeing support – Edenred pre-paid lunch card, Employee Assistance Programme.
Personal accident insurance and pension plan.
Jubilee awards, gifts and special events.
Additional 4-week paternity leave.
Cofinancing of language courses.

Skills

Personnel AdministrationPayrollHR operationsSAPMS OfficeExcelService NowAvature

#P&C Services#Switzerland#Business Service Center#HR#Payroll#Personnel Administration#SAP#Excel#Swiss Labour Law#Retirement Funds#Pension Funds

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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