OTC QA Specialist I

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Risk Management · Audit & Assurance

In short

The OTC QA Specialist I supports quality, accuracy, and data integrity within the Order-to-Cash organization by performing transaction reviews, cash application audits, and credit risk administration. This role is responsible for researching and resolving payment discrepancies, maintaining customer master data, and ensuring compliance with internal controls, working collaboratively with various finance and operational teams.

Responsibilities

Perform daily and periodic quality reviews of cash application transactions, auditing various payment methods for accuracy and completeness.
Research and resolve unapplied cash, unidentified receipts, short payments, duplicate payments, overpayments, and misapplied transactions.
Serve as the primary owner for daily monitoring, research, reconciliation, and resolution of unidentified and unapplied cash balances.
Perform account reconciliations to identify payment discrepancies, account variances, and unresolved deductions.
Process and validate new customer account setup requests and maintain AR customer master data.
Track and report transaction-level quality findings, errors, and exception trends.
Partner with Cash Applications, Billing, Collections, Accounting, Treasury, Sales, Project Management, and Customer Service teams to resolve issues.
Support internal and external audit activities through documentation gathering and transaction validation.

Requirements

2-4 years of experience in Cash Applications, Accounts Receivable, Billing, Collections, Accounting Operations, or Finance Shared Services.
Strong understanding of Order-to-Cash processes and cash application best practices.
Experience processing or auditing ACH, Wire, Lockbox, Virtual Card, Credit Card, and other electronic payment transactions.
Reconciliation and problem-solving skills.
Working knowledge of internal controls, cash management practices, and audit requirements.
Experience with ERP systems such as Microsoft Dynamics, SAP, Oracle, or equivalent.
Intermediate to advanced Microsoft Excel skills.
Strong attention to detail and ability to analyze large volumes of transactional data.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Experience with USD and CAD currency transactions both taxable and non-taxable.
Working knowledge of customer onboarding, customer master data, and foundational credit risk concepts.
Ability to interpret basic credit bureau information and follow established credit approval and escalation procedures.

Benefits

The opportunity to be part of the ASSA ABLOY Group, a global leader in access solutions.
Support for career development with regular feedback, training, and development opportunities.
Diverse and inclusive teams with valued different perspectives and experiences.

Skills

Microsoft ExcelSAPOracleMicrosoft Dynamics

#QA#Quality Assurance#Order to Cash#Accounts Receivable#Finance#Audit#Reconciliation#Cash Application#Credit Risk

About ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

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