Order Fulfillment Specialist

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations · Procurement

In short

Order Fulfillment Specialist professionals looking for an opportunity to grow their career at Emerson in Cluj, Romania. The role involves scheduling and rescheduling customer orders, collaborating with supply chain and customer service teams, and optimizing order fulfillment processes. Requires 4+ years of experience in a supply chain environment, advanced English, and proficiency in Microsoft Office and SAP.

Responsibilities

Schedule unconfirmed orders using available planning and scheduling tools.
Collaborate with Supply Chain teams to schedule overdue order lines and support timely order fulfillment.
Update planned production orders based on the arrival of missing materials and convert them to confirmed customer orders.
Monitor open order backlog and maintain accurate customer order information.
Proactively follow up on delayed orders to support on-time delivery and delivery performance targets.
Communicate production delays and relevant order updates to sales offices and key stakeholders.
Expedite orders in response to customer requirements and business priorities.
Partner with Customer Service teams to facilitate order changes when required.
Create delivery notes when material is available in stock.
Identify process gaps and contribute ideas that improve efficiency, quality, and customer satisfaction.

Requirements

4+ years of experience in a supply chain environment.
Advanced English language proficiency.
Proficiency in Microsoft Office applications.
Experience working with SAP.
Strong organizational, planning, and prioritization skills.
Ability to manage multiple activities while maintaining accuracy and attention to detail.
Effective communication and collaboration skills with a customer-focused mindset.
Ability to analyze fulfillment challenges and support timely resolution through cross-functional teamwork.

Desired Qualifications

Previous experience as a Planner or within a production planning environment.
Experience working in a manufacturing or industrial environment.
Continuous improvement mindset with a passion for identifying and implementing process enhancements.

Benefits

Work in a hybrid model.
Opportunity to grow your career.
Contribute to continuous improvement initiatives.
Work with diverse teams and perspectives.
Support for ongoing career development, training, and leadership opportunities.

Skills

SAPMicrosoft Office

#Order Fulfillment#Supply Chain#Production Planning

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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