Operation Field Specialist Rock Tools

Manufacturing & Production · Production & Assembly · Manufacturing Engineering

In short

Sandvik is looking for an Operation Field Specialist for Rock Tools in Indonesia, based on-site in Balikpapan on a contract basis. This role involves servicing and supporting Sandvik Rock Tools, including product performance reviews, quality control, and on-site testing, requiring travel to customer sites and close collaboration with the account team.

Responsibilities

Perform activities associated with the effective and profitable servicing of Sandvik Rock Tools.
Conduct Product Performance Reviews, Internal Stock quality control, Product refurbishment & modification, and Product support, testing and monitoring.
Be part of the Account team and customer interactions.
Assess technical issues with all Sandvik products and travel to customer sites.
Conduct product trials and testing onsite.
Analyze failed products and report abnormalities.
Perform periodic stock counts and reconciliation of Rock Tools.
Conduct regular quality checks for products in stock.
Coordinate and perform maintenance activities.

Requirements

University Degree or Technical college or equivalent experience.
More than 3 years of experience in Mining Production & Drill & Blast / Earth Moving Equipment / Blast Hole Drillings Rig.
Extensive knowledge of and experience with drilling consumable products (Top Hammer, Down the Hole, Rotary).
Basic English proficiency.
Computer literacy.
Possess a valid Car Driving License.
Strong customer service focus.
Strong safety focus.
Ability and preparedness to work in an underground & Surface mine environment.
High energy and enthusiasm.
Ability to work unsupervised.
Strong understanding of the mining industry and issues that affect operational success.
Solutions focus.
Ability to produce positive results in sales-client interventions.
Willing to travel globally within Sandvik area and/or from site to site within country of Indonesia.

Desired Qualifications

Understanding of the Indonesia mining industries will be an advantage.
Familiarity with Sandvik information systems and methodologies would be desirable.

Benefits

Contract-based position.
World of opportunities within Sandvik Group.
Diverse businesses and cross-border networks.
Opportunity to explore your potential and thrive.
Exposure to a global leading supplier in the mining and construction industry.

Skills

Rock ToolsProduct Performance ReviewQuality ControlProduct RefurbishmentProduct TestingEHSDrilling ConsumablesTop HammerDown the HoleRotaryEnglishMicrosoft OfficeDriving License

#Rock Tools#Field Support#Mining#Construction#Indonesia

About Sandvik

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

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