Onsite Service Engineer - OR
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
Edwards is seeking an Onsite Service Engineer in Hillsboro, OR to install, commission, maintain, and troubleshoot vacuum and abatement products. This role requires a High School Diploma, 1-3 years of technical experience, and strong customer focus. You will be part of a global leader committed to innovation and sustainability.
Responsibilities
- Deliver frontline support in installation, commissioning, maintenance, and troubleshooting of Edwards products.
- Ensure focus on safety and quality while maintaining high customer satisfaction.
- Work in a fast-paced and demanding environment.
- Record data and write reports using computer software.
- Understand and interpret technical documentation, such as technical drawings.
Requirements
- High School Diploma.
- 1-3 years of equivalent experience in a relevant technical field (electronic, mechanical, chemical, gas, refrigeration, or basic vacuum).
- Ideally, with customer-facing experience.
- Strong customer focus.
- Self-directed, with the ability to understand and resolve problems.
- Ability to share technical expertise and knowledge.
- Collaborates and supports with team members.
- Complies with all applicable laws, policies, and standards.
- Fluency in written and spoken English.
- Ability to speak distinctly and see/hear clearly.
- Able to use computer software to record data and write reports.
Desired Qualifications
- AS degree preferred (full military equivalent may substitute for AS degree).
- Ability to escalate issues through appropriate channels when required.
- Proactively seeks customer feedback and asks questions to understand customer’s business.
- Provide coaching to less experienced team members.
Benefits
- Company culture emphasizing collaboration, innovation, and sustainability.
- Benefits package including health and wellness programs, retirement savings, and employee assistance.
- Flexible working arrangements and career advancement opportunities.
- Access to global training, mentorship, and career progression pathways.
- Competitive salaries reflecting skills, experience, and contributions.
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