The Job

Network Ops Specialist

Technology, Data & Digital · IT Infrastructure & Security · Network Administration

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In short

Join our team as a Network Ops Specialist in Sabana, San Jose, Costa Rica. This role involves monitoring network alarms, performing incident analysis and troubleshooting, and contributing to process improvements. A technical diploma or Bachelor's degree in a related field and professional English/Spanish proficiency are required.

Responsibilities

  • Monitor network alarms, events, and KPIs.
  • Perform incident analysis and troubleshooting.
  • Register and manage incidents.
  • Escalate incidents according to procedures.
  • Support major incidents and maintenance activities.
  • Produce operational reports.
  • Contribute to process improvements.

Requirements

  • Knowledge of telecom technologies and OSS tools.
  • Understanding of incident management.
  • Strong analytical skills.
  • Effective communication skills.
  • Professional proficiency in English and Spanish (written and verbal).

Desired Qualifications

  • Technical diploma or Bachelor degree in Telecommunications, IT, Electronics, or related field.
#Network#Operations#Specialist
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Company

Ericsson

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Sabana, Costa Rica

Qualification

Diploma, Bachelor

Applicants

Be an early applicant