Master's Thesis Opportunity - AI and Digital Transformation
Technology, Data & Digital · Data, AI & Analytics · Artificial Intelligence · Data Engineering · Business Analysis
In short
This Master's thesis opportunity at Swedbank in Stockholm focuses on redesigning a critical customer process using AI and digital transformation. The intern will analyze the claims handling process and develop a future vision and transformation roadmap, evaluating technological, organizational, operational, and customer implications.
Responsibilities
- Deep dive into process simplification and redesign
- Eliminate non-value-adding activities
- Implement AI-supported decision-making
- Build AI agents performing operational tasks
- Set up intelligent automation and workflow orchestration
- Analyze organizational and role redesign
- Work with the claims handling process
- Develop a future vision and transformation roadmap for death claims management
Requirements
- Interest in Business process management
- Interest in Organizational development
- Interest in Digital transformation
- Interest in AI and vibe coding
- Interest in Service design and customer experience
- Interest in Operations and efficiency improvement
- Interest in Technology-enabled business innovation
- Currently pursuing a Master's degree in Industrial Engineering and Management, Management and Engineering, Business and Technology, Information Systems, Operations Management, Digital Transformation, Computer Science with an interest in business transformation, or a related field
Benefits
- Opportunity to write a Master's thesis with practical outcomes
- Work with a critical customer process
- Contribute to a sustainable economy
#Start your career#AI#Digital Transformation#Insurance