Manager- Channel Partnership
We are looking for a Channel Partnership Manager
Responsibilities:
- Lead a team of channel partnership associates and executives
- Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product-market fit
- Establish and maintain a healthy relationship with partner teams, prospects, and customers in various geographies
- Own and meet assigned sales targets by working closely with partner sales teams
- Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers
- Understand local markets thoroughly including factors influencing buyer’s decisions like the economy, technology, and so on
- Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure
- Discover and implement new / market-specific lead generation exercises to supplement inbound lead generation, working closely with marketing teams and reseller sales teams.
- Be the single point of contact for partners for all things technical Provide support to team and follow up for partners on customer queries.
- Plan and monitor online training sessions and ensure the partner is up to speed with what’s new in the product Handle incoming support tickets from partners, manage escalations from partners/customers’ Requirements:
- Willing to work on night shift. Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management
- Excellent verbal and written communication skills Self-motivated with a proactive approach to projects
- Technical knowledge Attention to detail, ability to articulate clearly Interpersonal skills, ability to build rapport – required for close collaboration with cross-functional teams and with partners in the assigned territory job description
Required :
- Should have experience in a managerial capacity of at least 2 years
- 6+ years’ experience in Channel partnership development
- B2B SaaS market exposure preferred
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