Lead Key Account Manager - Dubai

Logistics, Sales & Operations

In short

Arla Foods is seeking a Lead Key Account Manager for their Dubai office to manage a leading account in the Modern Trade channel. This full-time, on-site role involves full P&L responsibility, driving sales expansion, and collaborating with internal teams to achieve volume, revenue, and profitability targets. The ideal candidate has 5-7 years of FMCG experience and strong analytical skills.

Responsibilities

Taking full P&L responsibility for Arla UAE's leading account.
Leading the direct sales process to achieve or surpass volume, revenue, and profitability targets.
Spearheading sales expansion efforts by introducing new products, growth strategies, and services to current and prospective clients.
Acting as an Omni-Channel operator, customizing approaches for various channels such as Hypermarkets, Supermarkets, E-commerce, and more.
Collaborating closely with key functions including Marketing, Finance, Logistics, and Operations to co-develop effective strategies and plans.
Developing comprehensive short and long-term sales plans and formulating sales strategies using available marketing and customer marketing programs.
Analyzing raw data and deriving meaningful insights, utilizing tools such as Nielsen/Dunhumby; with support of a Customer Growth Manager.
Executing Net Revenue Management initiatives within customers.
Strengthening customer relationships through joint business planning initiatives.
Ensuring the delivery of high-quality customer service to clients.
Working closely with the Field Sales team to ensure exceptional execution.

Requirements

A minimum of 5-7 years of experience with a globally recognized FMCG organization.
Proven experience in P&L management of a key account.
Expertise in driving the direct sales process and consistently achieving or exceeding volume, revenue, and profitability targets.
Strong analytical skills, capable of converting data into meaningful insights using tools like Nielsen/Dunhumby.
Fluency in English is a must; French and Arabic speaking is an advantage.
The ability to work closely with internal Stakeholders like Marketing, Supply Chain & the Field Sales team to ensure exceptional execution.

Desired Qualifications

A passion for elevating customer relationships through joint business planning resulting in joint growth.
Acts as a driving force within the Modern Trade team to support the Head of Modern Trade to elevate the team.

Benefits

Commitment to professional development and promoting from within.
A positive, collaborative culture.
Working for a market leader with household-favourite brands.
Contributing to sustainable practices that benefit customers, farmers, and the planet.

Skills

NielsenDunhumby

#Sales#Key Account Management#Modern Trade#FMCG#P&L Management#Dubai#United Arab Emirates

About Arla

We are more than 23,000 colleagues across 39 countries and 7,624 dairy farmer-owners in Denmark, Sweden, United Kingdom, Germany, Belgium, Luxembourg, and the Netherlands. We aim to create the future of dairy, to bring healthy and sustainable dairy products to people across the world, and to lead the transition towards sustainable dairy farming and production. We work continuously on the farms, at the dairies, and in our administration to reduce our carbon footprint and environmental impact. We are committed to champion good food habits and inspire a healthy life. We collaborate with NGOs and…

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