The Job

Konsultant za tehničku podršku (italijanski jezik)

Retail & Consumer Services · Customer Service · Customer Support

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In short

We are looking for a Technical Support Consultant fluent in Italian to assist clients with home appliance inquiries, minor repairs, and warranty information. This role offers the opportunity to work from home and includes benefits like private health insurance and monthly bonuses.

Responsibilities

  • Responding to client inquiries in Italian.
  • Resolving minor device repairs and client concerns.
  • Providing information on current warranty status.
  • Organizing service appointments for complex repairs.
  • Assisting with the complaint process.
  • Identifying opportunities for extended warranty sales.
  • Monitoring technical innovations according to market changes.

Requirements

  • Excellent knowledge of the Italian language (C1/C2).
  • Communicative and enjoys helping people.
  • Team player who thrives in a dynamic environment.
  • Motivated and responsible.
  • Previous sales experience is an advantage.
  • Desire to develop in this industry.

Desired Qualifications

  • Interest in home appliances and innovations that simplify daily life.
  • Willingness to share knowledge and solutions.

Benefits

  • Private health insurance for all employees.
  • Possibility of working from home.
  • Indefinite employment contract from the first day of training.
  • Monthly bonuses.
  • Discount on FitPass membership.
  • Access to the internal learning platform.
  • Internal events and training for personal and professional development.
#Customer Service Representative#CSR#Italian language#Home Appliances
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Company

Transcom

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Associate

Locations

Belgrade, Serbia

Applicants

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