Kitchen Sales co-worker

Logistics, Sales & Operations

In short

As a Kitchen Sales co-worker at IKEA in Barrie, Ontario, you will manage the customer journey, maintain an omnichannel approach, and promote kitchen services. You'll need at least 3 years of related experience and a thorough understanding of IKEA kitchen products and customer needs.

Responsibilities

Strive for a single point of contact in the customer journey, maintaining an omnichannel approach to meet customers where they are most comfortable.
Interact proactively to deliver excellent service and ensure a seamless customer experience with a “first time right” mindset working with prevention.
Take lead in customer appointments by communicating IKEA kitchen benefits and adapting the offer through provided customer feedback in order to convert into an order as per sales steering goals.
Stay current on IKEA kitchen product features, benefits, and tech capabilities.
Be an early adopter of new selling tools and digital developments, connected to IKEA and the kitchen department.
Openly and honestly compare the IKEA product offer and service offer with the competition in a professional manner.
Actively promote and sell the wide range of kitchen services available to help customers make informed choices.
Understand and contribute to the store and kitchen business plan by delivering on the set business and personal goals.
Understand the specific needs and dreams of customers and staying up to date on trends, living situations and customer buying behaviours to provide relevant, affordable, functional and sustainable solutions to our customers.

Requirements

Minimum 3 years of related experience

Benefits

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

#Sales#Commercial#Kitchen Sales

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

See all open jobs at IKEA Read more about IKEA Website