Key Engagement Manager, Smart Commerce
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Account Management
In short
Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Join the SmartCommerce team as a Key Engagement Manager. This role will own the end to end engagement of our customers and partners programmatically and drive adoption of new & existing product features to ensure client success.
Responsibilities
- Own the end to end engagement of customers and partners programmatically.
- Drive adoption of new & existing product features.
- Collaborate with product, tech & support teams to solve recurring issues post launch.
- Identify opportunities in Smart Commerce products or feature sets based on customer insights.
- Partner with internal product teams to win our customers’ trust.
Requirements
- 3+ years of sales experience
- 4+ years of B2B sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience closing sales and generating revenue
- Comfortable understanding technology led businesses.
- Able to gather actionable conclusions by keenly listening to customers.
- Adept at dealing with ambiguous, new and challenging situations.
Desired Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience influencing C-level executives
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodations available for individuals with disabilities.
#Smart Commerce#Sales#Business Development#Customer Success
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Applicants
Be an early applicant