KAM and Country Manager

Logistics, Sales & Operations · Sales & Business Development · Sales Management · Account Management · Enterprise Sales

In short

Ericsson New Zealand is looking for a commercially minded KAM and Country Manager with exceptional business development skills to support and drive growth in their Radio and Core business. The role involves developing and executing account strategies, leading executive relationships, managing the account P&L, and fostering a high-performing team, requiring strong sales, leadership, and deep knowledge of the telecommunications industry.

Responsibilities

Develop and execute a comprehensive Key Account Strategy for the New Zealand business.
Drive profitable sales through both short-term initiatives and long-term proactive business development.
Lead executive relationship management with all customers and government entities.
Ensure quality and profitability of ongoing delivery, with strong governance and risk management.
Lead, coach, and develop a high-performing team of 20 dotted line reports.
Partner closely with Ericsson Product, Solutions, and Delivery teams.
Own and optimize the account P&L including net sales, working capital considerations, forecasting accuracy, and resource allocation.
Drive cross-functional collaboration across regions and business units.
Maintain up-to-date market and customer intelligence, and translate insights into practical account plans and proposals.
Ensure compliance with all applicable policies, ethics standards, and legal requirements.

Requirements

Strong sales/account management experience with a proven track record of delivering superior business results in telecommunications, enterprise technology, or related industries.
Demonstrated leadership experience, with the ability to lead in ambiguous environments and make calculated risk-informed decisions.
Demonstrated success in managing large national/regional accounts, preferably within New Zealand enterprise markets.
A ‘set to win’ sales mindset, advanced sales skills, and a strategic, consultative approach to complex solutions.
Strong analytical and problem-solving abilities; capable of turning data into actionable strategies and targeted outcomes.
Influential leadership with excellent collaboration skills; proven ability to engage with both external customers and internal stakeholders across functions.
Deep knowledge of the telecom/tech landscape and ability to translate market knowledge into concrete targets and actionable plans.
Strong technical knowledge, ideally in the full Ericsson portfolio – Radio 3G/4G/5G, IoT, Optical Transport, Core, BSS, Managed Services, System Integration, Rollout Services.
Personal integrity and a commitment to high ethical standards.
Excellent presentation and communication skills in English.

Desired Qualifications

University degree in telecom/engineering, business administration, or equivalent experience.
Advanced certifications in sales management or account leadership are desirable.
Proficiency in additional languages is a plus.

Benefits

Encouraging a diverse and inclusive organization is core to our values at Ericsson.
We champion diversity and inclusion in everything we do.
We believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity Employer.

Skills

SalesAccount ManagementBusiness DevelopmentTelecommunicationsP&L ManagementRisk ManagementForecastingNegotiationLeadershipCommunicationProblem-solvingAnalytical SkillsStrategyRelationship ManagementProject Management5GIoTBSS

#sales#account management#country manager#telecommunications#business development# Ericsson#New Zealand

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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