Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Risk Management · Business Analysis
In short
Amazon is seeking an Investigation Associate in Bengaluru, India, with a background in transportation, risk management, and data-driven problem resolution. This role involves investigating suspicious activity, addressing escalations, and developing systemic solutions to enhance customer experience, focusing on identity verification and minimizing fraud and abuse.
Responsibilities
- Conduct investigations into suspicious activity.
- Take appropriate action to identify and help minimize risks from fraud or abuse.
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations.
- Systematically escalate problems or variances in information.
- Follow through on resolutions to ensure they are delivered.
- Participate in ad-hoc projects and assignments.
- Meet productivity, quality, and other hygiene metrics/goals.
- Share inputs for SOP enhancements.
Requirements
- Background in transportation.
- Background in risk management.
- Data-driven problem resolution skills.
- Bachelor's Degree.
- Flexible to work in 24x7 shift and flexible week-offs.
Desired Qualifications
- Bachelor's degree.
Benefits
- Flexible to work in 24x7 shift and flexible week-offs.
#investigation#middle mile#product#technology#transportation#risk management#data driven#problem resolution#identity verification#fraud#abuse patterns
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Bengaluru, India
Qualification
Bachelor
Applicants
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