The Job

Investigation Associate, Middle Mile Product & Technology

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Administrative Support

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In short

Amazon is seeking an Investigation Associate in Bengaluru, Karnataka, with a background in transportation and risk management. The role involves investigating suspicious activity, addressing escalations, and developing systemic solutions to minimize fraud and abuse, while meeting productivity and quality targets. This is a full-time, on-site position with flexible 24x7 shift work.

Responsibilities

  • Conduct investigations
  • Identify and help minimize the risk posed by fraud or abuse patterns and trends
  • Achieve daily/weekly/monthly targets and quality standards for investigations
  • Systematically escalate problems or variance in the information
  • Follow through on resolutions to ensure they are delivered
  • Participate in ad-hoc projects and assignments
  • Share inputs for SOP enhancements

Requirements

  • Bachelor's degree

Desired Qualifications

  • Background in transportation
  • Risk management background
  • Data driven problem resolution skills
  • Experience related to identity verification
  • Ability to meet productivity, quality and other hygiene metrics/goals

Benefits

  • Flexible to work in 24x7 shift and flexible week-offs
#transportation#risk management#data driven problem resolution#identity verification#fraud#abuse patterns#SOP enhancements
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

Be an early applicant