Inbound Operations Manager

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

The Inbound Operations Manager oversees all inbound operations within a Foreign Trade Zone (FTZ) facility, ensuring efficient and safe material receiving, verification, processing, and put away. This role reports to the Hub Manager and leads supervisors and frontline employees, driving improvements in safety, quality, productivity, inventory accuracy, compliance, and service, while utilizing Blue Yonder WMS.

Responsibilities

Develop, maintain and ensure compliance of all Sandvik policies, SOPs, safety, and environmental practices.
Oversee all inbound operations across all shifts, including receiving, unloading, verification, staging, put away of materials.
Optimize/improve operational efficiency and performance - Operational cost control, KPI, SOP.
Lead change management initiatives, ensuring smooth adoption of new processes, systems, or technology within the inbound operations team.
Monitor inbound volume, workload, staffing, and equipment and adjust resources based on operational needs.
Coordinate with other departments, including inbound, inventory control, and transportation, to resolve operational challenges and optimize end-to-end workflow.
Perform all functions within warehouse operations.
Support in the execution of continuous improvement projects.
Other duties as assigned due to business needs.

Requirements

Experience with WMS; Blue Yonder a plus
Experience with SAP a plus
Experience managing a Foreign Trade Zone (FTZ)
Experience with Power BI
Proficiency in MS Office is required (Outlook, Word, Excel, PowerPoint).
Strong analytical and problem-solving skills.
Strong verbal and written communication skills; ability to concisely explain technical and complex concepts.
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
Ability to quickly adapt as business needs change.
Ability to address difficult situations with diplomacy and emotional intelligence.
Customer service-oriented attitude with a demonstrated desire to exceed expectations.
Ability to work off-shift as required to respond to urgent needs.
College degree with an emphasis in distribution, warehouse, logistics, retail, or transportation. Some college plus equivalent work experience may be accepted.
3-5 years of warehouse experience in a warehouse, manufacturing, distribution, or logistics environment.
3-5 years of supervisory experience and inventory control experience in a manufacturing or distribution site.
Proven ability to develop and lead team members in meeting goals and objectives.
Strong attention to detail, extremely well-organized and are highly proficient in the Microsoft Office suite.
Proactive and results-oriented demeanor.
Strong customer focus, to provide a superior customer service to both internal and external customers.
Thorough knowledge of OSHA regulations.
Knowledge of asset management procedures, and information used to optimize inventory levels and/or fill rates.
Proven experience in quality and safety.
Strong interpersonal, communication (verbal and written), and follow-through skills.
Maintain forklift certification.
Availability to travel, as needed.

Benefits

Comprehensive total compensation package including a competitive package of health, dental and disability insurance.
401(k) retirement savings plan.
Opportunities for professional competence development and training.
Opportunities for career advancement.

Skills

Blue Yonder WMSSAPPower BIMicrosoft OfficeOutlookWordExcelPowerPoint

#Supply chain#Logistics#Operations#Warehouse Management

About Sandvik

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

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