Import/Export Associate Sr., Global Solutions & Risk Compliance (GSRC)
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
The Senior Import/Export Associate will review product information against regulatory documentation using Amazon-specific tools to ensure compliance for product listings. Responsibilities include classifying products, maintaining records, prioritizing work, and identifying opportunities for process improvement. This role requires strong analytical and problem-solving skills, with a commitment to investigation and data analysis.
Responsibilities
- Review latest product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using various Amazon-specific tools and systems to ensure compliance.
- Address deviations from standard SOPs and seek guidance from manager and Process Experts.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Meet Quality, Productivity, and Service Level Agreement targets.
- Identify opportunities for improvement and collaborate with partner teams to explore automation.
- Share feedback on team's SOPs to contribute to operational process refinement.
- Participate in knowledge-sharing sessions.
- Support peers by answering queries and providing process-level training as a mentor.
Requirements
- Ability to use Microsoft Excel (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.).
- Basic understanding of SQL for self-servicing defined queries and making simple changes to retrieve data.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze, and communicate data.
- Experience in English-language communication skills, both written and verbal.
- Knowledge of consumer product compliance processes and regulations.
Desired Qualifications
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for customers.
- Opportunities for learning and development.
#compliance#import#export#risk#regulatory