The Job

IKEA Business Key Account Manager - Ahmedabad Gujarat

Logistics, Sales & Operations

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In short

As an IKEA Business Key Account Manager in Ahmedabad, Gujarat, you will be responsible for driving business growth, building long-term relationships with key accounts, and acquiring new business customers. This role requires extensive experience in sales, B2B markets, and leadership, with a focus on understanding customer needs and contributing to IKEA's purpose and vision.

Responsibilities

  • Act as a member of the Selling team and proactively contribute to the Selling plan.
  • Cooperate with key stakeholders within and beyond commercial teams to secure integration and maximize impact.
  • Actively drive acquisition of new business customers and build long-term relationships with key accounts.
  • Develop relationships with major developers, architects, contractors, and other stakeholders in construction to shape RFPs.
  • Lead the authoring of high-quality and timely responses to RFPs.
  • Lead negotiations to finalize terms and pricing for RFPs and Key Account deals.
  • Oversee execution of won deals, coordinating across the business to manage the process and avert issues.
  • Manage the leads pipeline, measure success rate, follow up, and identify improvement areas.
  • Lead after-sales care for key account deals to secure long-term business relationships and excellent customer experience.
  • Be an active player in driving an open and sharing climate, embodying IKEA values.
  • Be an active player in driving sustainability initiatives within selling.

Requirements

  • Formal qualifications in Marketing, B2B or Key account management, Sales, Business Management, or equivalent.
  • Minimum 10 years of experience in Sales, Customer Experience or similar and delivering results.
  • Minimum 5 years of experience in leading and influencing co-workers and teams.
  • Experience from retail, preferably home furnishing sector or B2B/KAM.
  • Experience in planning, driving output and measuring performance (business and people).

Desired Qualifications

  • Broad knowledge of IKEA concept, brand objectives, values, and vision, tools, processes, and cycles.
  • Good knowledge of Group strategies, priorities, and business planning process.
  • Broad knowledge of operational plans and goals as well as follow up on KPIs.
  • Broad knowledge about the local B2B market environment, expectations from customers today and tomorrow.
  • Broad knowledge about legislations, requirements, and compliance standards in the identified key B2B segments in the local market.

Benefits

  • Be an active player in driving an open and sharing climate, being a role model of the IKEA values and contribute to the transformation of IKEA.
#Sales#Key Account Management#B2B#Retail
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Company

IKEA

Job Posted

1 day ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Executive

Locations

Ahmedabad, India

Navi Mumbai, India

Qualification

Bachelor

Applicants

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