IKEA Business & Financial Services Leader
Finance, Banking & Legal · Banking & Investments · Financial Analysis · Corporate Finance · Risk Management
In short
As the IKEA Business & Financial Services Leader, you will drive profitable growth by leading the development and implementation of financial services and IKEA Business offers in Australia and New Zealand. This role requires extensive experience in financial services, B2B markets, leadership, and optimizing customer experiences.
Responsibilities
- Develop the total IKEA Business and Financial Services business in Australia and New Zealand, delivering agreed results supported by analytics and insights.
- Lead and motivate cross-functional teams to support IKEA Business and Finance Services development and execution, fostering strong collaboration.
- Contribute proactively to the Selling agenda to deliver common objectives and goals.
- Drive tactical and operational planning, ensuring alignment with Business Plans, roadmaps, and banking relationships.
- Develop and optimize relationships with external partners in alignment with governance frameworks.
- Support new initiatives with subject matter expertise, leading deployment and acceleration of innovative solutions.
- Drive an open and sharing climate, acting as a role model of the IKEA values.
Requirements
- Minimum 5 years of leadership experience influencing cross-functional teams and senior stakeholders in complex, fast-paced environments.
- Proven ability to drive change and foster collaboration.
- Extensive experience of proven success driving growth in sales, customer experience, and partnerships within retail, financial services, or B2B industries.
- Comprehensive understanding of financial services including payment infrastructure, credit risk management, compliance requirements, and revenue models.
- Extensive knowledge of local and global B2B markets with deep insights into customer needs, sales mechanisms, and regulatory requirements.
- Deep expertise in optimizing customer experiences across multichannel touchpoints.
- Exceptional ability to build strategic partnerships and long-term relationships with external partners and stakeholders.
- Strong negotiation, presentation, and communication skills.
- Results-driven approach with strong focus on achieving measurable outcomes through KPI management, continuous improvement.
Desired Qualifications
- Visionary leader with a passion for business growth and financial innovation.
- Deep understanding of both financial services and B2B markets.
- Thrives in environments that blend strategic thinking with practical execution.
- Comprehensive knowledge of payment infrastructure, credit risk, compliance, revenue models, and customer experience optimisation.
- Strong leadership capabilities, inspiring teams, influencing senior stakeholders, and building trust with partners.
- Ability to integrate sustainability into business strategies.
Benefits
- Permanent, full time position.
- 76 hours per fortnight.
#Leadership & Management