Head of Dealer Digital & IT Enablement
Logistics, Sales & Operations · Sales & Business Development · Sales Operations
In short
Volvo Construction Equipment is hiring a Head of Dealer Digital & IT Enablement in Corona, CA. This role leads technology strategy, operations, cybersecurity, and digital product enablement for VCES dealer operations, bridging dealership needs with Volvo's digital ecosystem. The ideal candidate has a Bachelor's degree and significant IT leadership experience, ideally in a dealer or retail environment.
Responsibilities
- Serve as the primary technology advisor and business partner to VCES leadership and operations.
- Align dealership technology priorities with business needs and Volvo digital strategies.
- Ensure reliable and effective IT service delivery across VCES locations.
- Manage and hold service providers accountable for service quality, responsiveness, performance, and user satisfaction.
- Lead VCES execution and governance of Volvo cybersecurity, data privacy, risk, and compliance requirements.
- Serve as the primary liaison between VCES users and Volvo Product Teams to maximize value from Volvo digital products.
- Position VCES as a model dealer and innovation environment for Volvo CE.
- Identify opportunities to improve business processes across sales, service, parts, rental, and administrative operations.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent combination of education and relevant experience.
- Significant experience in IT leadership, technology operations, digital transformation, or technology business partnership roles.
- Experience working across business operations, enterprise technology teams, and third-party service providers.
- Demonstrated experience with cybersecurity, risk, compliance, digital product adoption, and technology service delivery.
Desired Qualifications
- Masters Degree preferred.
- Experience in a dealer, retail, distribution, or similar operational business environment is preferred.
- Experience leading technology-enabled business improvement, innovation, or organizational change is preferred.
- Improvement mind set, self-motivated, independent and a team player with strong.
Benefits
- Competitive base pay
- Comprehensive medical, dental and vision insurance
- Generous PTO
- Tax deferred retirement plans, varied by business; 401(K) with company match
- Global organization with expansive career growth opportunities
- Workplace health/wellness and reimbursement programs
- Avid approach to Sustainability
- Culture with a passion for Diversity, Equity, and Inclusion for all
- An array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier.
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