GBO People Services Specialist
Logistics, Sales & Operations · HR & Admin · HR Operations
In short
The GBO People Services Specialist will execute work to capture and maintain co-worker lifecycle data, produce HR documentation, and collaborate with stakeholders to ensure accuracy in personnel administration. This role requires a university degree and 1 year of experience, or minimum 3 years of related experience, with HRMS software and human resources administration, including payroll, benefits, compensation, and/or recruitment. The position offers a hybrid work model with competitive pay and comprehensive benefits.
Responsibilities
- Execute work to capture and maintain all relevant co-worker life cycle data in the appropriate systems.
- Produce all relevant human resource documentation complying with relevant legislation, service level agreements, and Ingka policies.
- Collaborate with stakeholders to ensure accuracy and timely delivery of personnel administration and P&C services.
- Seek guidance to develop own goals and objectives in line with team goals.
- Monitor the quality of services and partner to address issues.
Requirements
- University degree and 1 year of related experience, or minimum 3 years of related experience.
- 3 – 5 years’ experience in a shared services/call center environment for a large national company.
- 1 – 3 years’ experience with SAP, HRMS or other related HRMS software.
- 1 – 3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment.
- Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations.
- Proven experience providing an excellent level of customer service through live phone calls, email, and chat.
- Strong oral and written communication skills.
- Ability to handle confidential information with discretion.
- Excellent time-management skills.
- Demonstrated proficiency with the use of a computer and software applications including Microsoft Office.
- Interpersonal skills and comfortable working with all levels in the organization.
- Candidate must be commutable to White Marsh, MD.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Human Resources#Payroll#Benefits#Compensation#Recruitment#Customer Service#SAP#HRMS#Microsoft Office
Company
IKEA
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Baltimore, United States
White Marsh, United States
Qualification
Bachelor, No Formal Education
Applicants
Be an early applicant