Fulfilment Operations Team Leader

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

As a Fulfilment Operations Team Leader at IKEA Elizabeth, New Jersey, you will lead daily fulfilment operations, ensuring high-quality, cost-efficient performance, and a safe, sustainable work environment. You will manage and develop a team of Fulfilment Operations Co-workers to secure goods availability and efficient in-store logistics.

Responsibilities

Lead, coach, recruit, retain, and develop Fulfilment Operations Co-workers.
Ensure all co-workers understand, are trained in, and are empowered to execute fulfilment and goods flow routines.
Create an inclusive, motivating culture that supports learning, development, and succession planning.
Secure daily fulfilment operations by supporting goal setting, shift planning, workload balancing, equipment coordination, and resource prioritization.
Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing.
Maintain high standards for product handling, merchandising, stock accuracy, and damage prevention.
Contribute to and follow up on the retail store logistics action plan.
Ensure a clean, organized, and safe working environment while promoting safe goods-handling practices.
Ensure co-workers follow IKEA’s Code of Conduct, internal regulations, and all local health, safety, security, and environmental laws.
Support the Customer Fulfilment Sustainability agenda.

Requirements

University degree and 2 years of related experience, or minimum 5 years of related experience
Minimum 1 year of managerial experience
Open availability Monday-Sunday

Benefits

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

#Production & Supply chain#Logistics & Supply Chain

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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