Field Service Engineer (172820)
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
As a Field Service Engineer in Hsinchu, Taiwan, you will provide expert repair services for technological solutions at TSMC, ensuring customer satisfaction and operational success. This role involves installation, maintenance, troubleshooting, and field support, with a requirement for prompt response to after-hours calls.
Responsibilities
- Perform installation, commissioning, scheduled maintenance, troubleshooting, and field support at TSMC.
- Accurately understand customer requests and communicate them to the Field Service Team Leader.
- Work effectively both independently and within a team, demonstrating self-motivation, discipline, and a customer-focused mindset.
- Respond promptly to after-hours calls, ensuring a maximum response time of two hours.
Requirements
- Knowledge of Microsoft Office.
- Basic understanding of electrical and mechanical drawings.
- Good engineering knowledge.
- Strong interpersonal and communication skills.
- Team player with a positive attitude under pressure.
- Fast learner and proactive.
Desired Qualifications
- Field service experience is a plus.
- Experience with electro-mechanical assembly and electrical/PLC controls is a plus.
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
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