The Job

FastTrack Full Stack Engineer

Logistics, Sales & Operations · Sales & Business Development · Customer Success

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In short

Microsoft seeks a FastTrack Full Stack Engineer to guide customers in deploying and adopting Microsoft AI, Security, and Productivity solutions, accelerating business value. This hybrid role involves consulting on multiple Microsoft cloud technologies, removing adoption barriers, and contributing to scalable delivery models.

Responsibilities

  • Guide customers through onboarding, deployment, adoption, and optimization of Microsoft cloud solutions.
  • Deliver consultative technical guidance across multiple Microsoft solution areas.
  • Drive customer success by identifying and removing deployment blockers.
  • Partner with FastTrack Architects, Customer Success teams, Engineering, and Product Groups.
  • Enable customers to adopt secure AI experiences by connecting various solutions.
  • Contribute to scalable delivery by sharing best practices and improving playbooks.
  • Act as a customer advocate, bringing field insights to engineering.

Requirements

  • Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or related field AND 4+ years of technical consulting, IT administration, support, project management, customer success management, or IT customer-facing experience OR equivalent experience.
  • Technical professionals who enjoy solving complex customer challenges across multiple technologies.
  • Individuals demonstrating curiosity, adaptability, and a growth mindset.
  • Experience helping customers deploy, adopt, or optimize Microsoft cloud technologies.
  • Collaboration skills with the ability to influence diverse stakeholders.
  • Effective communication skills capable of translating technical concepts into customer business value.
  • Passion for continuous learning across Microsoft 365, Security, Endpoint Management, Copilot, Agents, Identity, Data Security, and related technologies.

Desired Qualifications

  • 3+ years experience with managing projects in relevant technologies (e.g., cloud, infrastructure, Microsoft platform).
  • 4+ years of project management experience.
  • 2+ years of relationship management or customer success experience.
  • 3+ years of IT related customer-facing experience.
  • Customer Success, consulting, technical account management, onboarding, deployment, or support experience.
  • Experience working with enterprise customers and complex technical environments.
  • Knowledge of Microsoft cloud technologies, security, endpoint management, productivity platforms, application development, or AI solutions.
  • Proven ability to manage multiple priorities and stakeholders simultaneously.
  • Program management, and relationship-building skills.
  • Demonstrated ability to adapt quickly to evolving technologies and business priorities.

Benefits

  • The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
  • For San Francisco Bay area and New York City metropolitan area, the base pay range is USD $125,000 - $206,400 per year.
  • Certain roles may be eligible for benefits and other compensation.
#Customer Success#Onboarding#Full Stack Engineer#Microsoft AI#Microsoft 365#Security#Endpoint Management#Copilot#Agents#Identity#Data Protection
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Company

Microsoft

Job Posted

6 days ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

United States

Qualification

Bachelor

Applicants

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