FastTrack Full Stack Engineer

Logistics, Sales & Operations · Sales & Business Development · Customer Success

In short

Drive customer success by accelerating the deployment, adoption, and value realization of Microsoft AI, Security, and Productivity solutions. This hybrid role requires guiding customers through onboarding and optimization, providing consultative technical guidance, and removing deployment blockers, with a focus on Purview and Data Security.

Responsibilities

  • Guide customers through onboarding, deployment, adoption, and optimization of Microsoft cloud solutions.
  • Deliver consultative technical guidance across multiple Microsoft solution areas, focusing on Purview and Data Security.
  • Drive customer success by identifying and removing deployment blockers and accelerating time-to-value.
  • Partner with FastTrack Architects, Customer Success teams, Engineering, Product Groups, and Partners.
  • Enable customers to adopt secure AI experiences by connecting identity, security, compliance, endpoint, productivity, and agent-based solutions.
  • Contribute to scalable delivery by sharing practices, improving playbooks, and creating reusable guidance.
  • Act as a customer advocate by providing field insights and feedback to engineering and product teams.

Requirements

  • Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or related field, or equivalent experience.
  • Experience in technical consulting, IT administration, support, project management, or customer success management.
  • Technical professionals who enjoy solving complex customer challenges across multiple technologies.
  • Curiosity, adaptability, and a growth mindset in a rapidly evolving AI-first technology landscape.
  • Experience helping customers deploy, adopt, or optimize Microsoft cloud technologies and realize measurable business outcomes.
  • Collaboration skills with the ability to influence diverse stakeholders.
  • Effective communication skills capable of translating technical concepts into customer business value.
  • Passion for continuous learning and building expertise across Microsoft 365, Security, Endpoint Management, Copilot, Agents, Identity, Data Security, and related technologies.

Desired Qualifications

  • Experience with managing projects in relevant technologies (e.g., cloud, infrastructure, Microsoft platform).
  • Project management experience.
  • Relationship management or customer success experience.
  • IT related customer-facing experience.
  • Professional fluency in Italian, Spanish, French or German languages.

Benefits

  • Opportunities for professional growth and continuous learning.
  • Work with cutting-edge AI, Security, and Productivity solutions.
  • Collaborate with a global team of experts.
  • Competitive salary ranges provided for various regions.
  • Eligibility for benefits and other compensation.
#Customer Success#Onboarding#Microsoft AI#Cloud Solutions#Deployment#Adoption#Security#Copilot
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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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Company

Microsoft

Job Posted

4 days ago

Employment Type

Full Time

Work mode

Hybrid

Salary

£70,300 – £133,900 / year

Experience Level

Mid-Senior

Locations

United Kingdom

Czechia

Portugal

Ireland

Poland

Qualification

Bachelor

Applicants

Be an early applicant