Engineer
Manufacturing & Production · Quality & Process · Quality Assurance · Quality Control
In short
Autoliv is seeking a Customer Quality Engineer to ensure customer requirements are met and drive quality improvements. This role involves managing customer complaints, performing root cause analysis, analyzing quality data, and collaborating with cross-functional teams to resolve concerns and support new product launches.
Responsibilities
- Ensure all customer requirements are respected and promoted within the organization.
- Manage complaints received from the client and drive root cause analysis using structured problem-solving methodologies (8D, 5 Why, Ishikawa, etc.).
- Gather and prepare traceability information required by the customer.
- Analyze customer returns, warranty claims, and quality performance metrics.
- Ensure compliance with customer-specific requirements, industry standards, and internal quality procedures.
- Support internal and external audits and customer visits.
- Collaborate with manufacturing, engineering, supplier quality, and production teams to resolve quality concerns.
- Monitor quality KPIs and identify opportunities for continuous improvement.
- Prepare and present quality reports, action plans, and customer responses.
- Participate in new product launches and ensure customer quality requirements are met.
Requirements
- Bachelor's Degree in Engineering (Quality, Mechanical, Industrial, Manufacturing, Automotive, or related field).
- Minimum 2 years of experience in manufacturing or quality environment (internship experience may be considered).
- Knowledge of quality tools and methodologies: 8D, Ishikawa, 5 Why, PFMEA, Control Plan, SPC, MSA, APQP, PPAP.
- Advanced Microsoft Office skills (Excel, Power Point).
- General knowledge of production, process, quality.
- Advanced English level (C1/C2).
Desired Qualifications
- Technical drawing knowledge is an advantage.
- Open, responsible, organized person, flexibility, team spirit, involvement.
Benefits
- Opportunities designed to enhance career and personal development.
- Development programs emphasizing technical competency, leadership development, and business management skills.
#Quality#Engineering
Company
Autoliv
Job Posted
6 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Sfantu Gheorghe, Romania
Qualification
Bachelor
Applicants
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