Employee Relations Manager, Employee Experience and Relations (EXR)
Logistics, Sales & Operations · HR & Admin · HR Operations
In short
As an Employee Relations Manager at Amazon India Operations, you will drive positive employee relations and enhance employee/associate experience in your region. This role requires strong communication and interpersonal skills, with experience in employee relations and knowledge of Indian labor laws. The position involves independent ownership of broad-spectrum employee relations programs and handling critical issues with minimal supervision.
Responsibilities
- Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations.
- Produce high-quality written communications that concisely analyze problems and recommend solutions.
- Design and deliver highly-engaging training sessions.
- Partner to engage in continuous improvement in communication vehicles and practices.
- Exercise analytical skills using data and anecdotes to develop persuasive narratives and recommendations.
- Define and measure the success of programs.
- Design, collect, and analyze multiple levels of employee feedback.
- Apply employee and labor relations expertise to identify trends, gaps, and challenges.
- Execute solution-focused strategies and programs to mitigate risks.
- Independently own large-scale, network-wide projects delivered on time that improve associate experience at a site and network level.
- Conduct and oversee employee relations vulnerability assessment programs.
- Work on critical employee relations issues that are crisis oriented and typically can only be successfully completed with limited time while exercising judgment.
Requirements
- Bachelor's degree or equivalent.
- 5+ years of employee relations, labor relations, human resources, operations or related field experience.
- Communication and interpersonal skills that allow for communication across levels from shop floor employees to senior leaders.
- Ability to independently own and drive broad spectrum of employee relations programs and handle issues.
- Considerable domestic travel is required.
Desired Qualifications
- Master's degree in Human Resources Management or a related field.
- 6+ years of relevant professional experience.
- Experience and exposure to Indian statutory labor compliance laws.
Benefits
- Inclusive culture that empowers Amazonians to deliver the best results.
- Workplace accommodation or adjustment during the application and hiring process for individuals with disabilities.
#employee relations#human resources#india operations#field operations#employee experience#associate experience#labor compliance
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bangalore, India
Qualification
Bachelor, Master
Applicants
Be an early applicant