Digital Support Solution Area Specialist
Finance, Banking & Legal · Banking & Investments · Financial Analysis · Risk Management
In short
Microsoft Elevate is seeking a Digital Support Solution Area Specialist to join their AI-powered global sales team. This role involves developing deep business acumen, leading consultative customer conversations, and orchestrating sales execution for cross-sell and up-sell opportunities. The position is remote and full-time, focusing on driving customer success through Microsoft's portfolio of products and services.
Responsibilities
- Orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
- Propose the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers.
- Lead sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.
- Lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.
- Responsible for prospecting, qualifying, solutioning and closing business in your assigned territory, managing the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.
- Apply and encourage an innovative point of view during client interactions to identify new opportunities, grow client capabilities, and guide sellers and customers through a specific focus on knowledge of a specific industry or industries (e.g., healthcare, education, technology, finance) including trends, competition, etc. to establish point of view.
- Inform the Go To Market (GTM) strategy for solution sales motions and champion customer asks, blockers and escalations to progress deals faster into closure.
Requirements
- Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
Desired Qualifications
- Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience
Benefits
- Certain roles may be eligible for benefits and other compensation.
#AI#Sales#Digital#Technology#Business Development#Customer Success#Partner Ecosystem
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
Remote
Salary
US$40.96–86.11 / hr
Experience Level
Mid-Senior
Locations
United States
Qualification
Bachelor, Master
Applicants
Be an early applicant
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